Frequently Asked Questions (FAQ)

About Pianotes Studio

Pianotes Studio is a music school dedicated to providing quality piano education with the concept of learning music without boundaries. We offer piano lessons based on ABRSM London standards, with teaching methods adapted to each student's needs and goals.

No. Pianotes Studio is a music school with its own curriculum and consistent teaching standards. Our teachers follow the same Pianotes Studio educational standards to ensure a consistent learning experience across all classes.

We combine structured music education with flexible learning options. Students can learn at home, in a studio, or online, while parents can monitor their child's learning progress through our digital system.
Piano Lessons

We offer:
  • Home Visit Piano Lessons — our teacher comes to your home.
  • Studio Piano Lessons — lessons at the teacher's home or studio.
  • Online Piano Lessons — learn piano from anywhere.
  • Foldable Piano Lessons — our teacher brings a foldable piano for students who do not have a piano at home.
Availability depends on the service area and teacher's schedule.

We offer two lesson durations:
  • 30 minutes per session.
  • 45 minutes per session.
The duration can be selected based on the student's age, needs, and learning goals.

Yes! Pianotes Studio welcomes beginners and advanced students. No previous piano experience is required to start learning.

We welcome children and adults. The student's age and readiness will be considered to ensure the teaching method is suitable for their learning needs.

Yes. Trial classes are available subject to our terms and teacher availability. A trial class allows students and parents to experience our teaching methods before enrolling.

Not necessarily. Pianotes Studio uses a curriculum based on ABRSM London standards. Learning goals can be tailored to each student's interests, whether for personal development, hobbies, exam preparation, or other goals.

Yes. Students may receive guidance and preparation for ABRSM examinations based on their skill level and readiness. Exam participation is arranged with the student's or parent's approval.

Our lessons include:
  • Classical.
  • Pop.
  • Church Music.
Song selections can be adapted to the student's level and learning goals.
Teachers & Teaching Quality

Our teachers meet Pianotes Studio's teaching and qualification standards. They have relevant teaching experience and musical qualifications based on ABRSM London certification or equivalent standards.

You may share your preferred teacher, schedule, and learning needs. Our team will help match you with a suitable teacher based on availability and compatibility.

Yes! Our digital system allows parents to access regular learning progress reports, including weekly progress updates and lesson notes.
Registration & Scheduling

  1. Contact Pianotes Studio through WhatsApp or social media.
  2. Share your preferred class type, location, student's age, and schedule.
  3. Our team will help arrange a suitable class and teacher.
  4. Complete the payment according to the invoice or official payment instructions.
  5. Your lesson schedule will be confirmed once registration is completed.

Yes. Lesson schedules are arranged based on the availability of both the teacher and student. A regular schedule will be agreed upon before lessons begin.

Rescheduling is subject to Pianotes Studio's policies and teacher availability. Please inform our admin team in advance if you need to change your schedule.

Requests to change your teacher or lesson type may be submitted to our admin team. Changes are subject to teacher availability, scheduling, and applicable policies.
Payment

Pianotes Studio accepts digital payments and other official payment methods communicated by our admin team. Please follow the payment instructions provided on your invoice or payment page.

Payment should be completed according to the invoice or payment terms provided by Pianotes Studio. Registration and lesson schedules will be confirmed after payment has been received and verified.

Payment methods depend on the options available on the payment page, such as bank transfers and other digital payment methods displayed at checkout.

Refunds are subject to Pianotes Studio's refund policy and applicable transaction terms. To request a refund, please contact our admin team and provide your payment details and proof of payment.

Please do not make another payment immediately. Contact our admin team and provide:
  • Student's name.
  • Invoice number or transaction details.
  • Proof of payment.
  • Date and time of the transaction.
Our team will assist in checking your payment status.
Home Visit & Studio Lessons

Yes! Pianotes Studio offers home visit lessons for students who prefer the comfort and convenience of learning at home. Availability depends on the service area and teacher's schedule.

Not necessarily. We offer foldable piano lessons, where our teacher brings a foldable piano for the lesson. Availability depends on the teacher and service area.

Studio lessons may take place at the teacher's home or available studio. The location will be confirmed during registration.
Class Policies

Our policies regarding absences, cancellations, and rescheduling depend on the applicable Pianotes Studio terms.

Lesson carryovers are follow to the Pianotes Studio's applicable policies. Please contact our admin team for further information.

For registration, scheduling, payment inquiries, or other questions, please contact us through:

Pianotes Studio
Music Education, Wherever You Are.
WhatsApp: +62-8191-1957-1000
Instagram: @pianotes.studio
Email: pianotes.studio@gmail.com

We are happy to help you find the right piano learning experience for every student.